Shipping Policy
Shipping Policy
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Processing Time: Orders are processed within 1–2 business days of being placed.
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Shipping Time | Domestic delivery within Australia typically takes 2 to 5 business days.
Please note : Shipping times may vary during peak seasons or unforeseen events. -
Shipping Charges | calculated during checkout, with the option of standard or express.
- Order Tracking | You’ll receive a tracking number after your order ships.
For all shipping inquiries,
contact@allureaustralia.com
Return & Exchange Policy
15-day return policy from the date of order completion.
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Eligibility | Items must be returned within 15 days of order completion, in original, unused, unworn condition, with all tags attached.
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Exclusions | For health and hygiene reasons, certain items, like intimate apparel, may not be returned or exchanged.
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Return Process | To initiate a return, email : contact@allureaustralia.com with your order number and return reason. We’ll send you return instructions.
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Return Shipping | Customers are responsible for return shipping costs, unless the item is defective or incorrect.
- Refunds | Processed within 7 business days of receiving the returned item and issued to the original payment method.
If you need help with your return or exchange, don’t hesitate to contact us.